Information in accordance with Section 5 of the Telemedia Act (hereinafter abbreviated: TMG, in the version dated September 28, 2017, BGBl. I p. 3530):

 

The service provider and contractual partner is the company
KARACA Porzellan Deutschland GmbH c/o Levent Sakar StB.
Vogelsanger Weg 80
40470 Düsseldorf - Germany

 

Representative/Managing Director:
Managing Director Mr. Osman ALTAN, can be reached at the company's domestic business address

 

Contact:

We are available to you personally from Monday to Friday, except on public holidays in Germany and North Rhine-Westphalia, from 9:00 a.m. to 6:00 p.m. You can reach us free of charge in German and Turkish via our hotline.

Telephone number: +49 800 197 80 00

Fax: +49 800 197 80 00

Email:info@karaca.com.de

 

Register entry:
Commercial register of the AG Düsseldorf as registration court
Registration number: HRB 82807

 

Value added tax:
The sales tax identification number according to Section 27 a of the Sales Tax Act is:
DE317232071

 

Dispute resolution

You can find contact options with us in the imprint, where you can find your e-mail address, telephone and fax details. Please contact us directly first, many things can be clarified and sorted out easily and satisfactorily for both parties in a personal conversation/e-mail correspondence.

 

Information about online dispute resolution and participation in arbitration proceedings

Since February 15, 2016, the EU Commission has provided a platform for out-of-court dispute resolution. This gives consumers the opportunity to resolve disputes in connection with their online order without going to court. The dispute resolution platform is via the link http://ec.europa.eu/consumers/odr/ reachable.

The seller always endeavors to resolve any disputes arising from a contract with the customer amicably.

The seller is not obliged to participate in an arbitration procedure and does not offer to participate in such a procedure.